Palmyra Apart Hotel Privacy Policy
This privacy policy explains how personal data collected through the website and services operated by Palmyra Apart Hotel is gathered, used, protected, and shared. By visiting our website or using our services, you are deemed to have accepted this policy.
Personal Data Collected
The following personal data is collected in order to provide our services:
- Identity information: Name, surname, Turkish ID number or passport details
- Contact information: Email address, phone number, mailing address
- Accommodation information: Check-in and check-out dates, room preferences, special requests
- Payment information: Credit card details, billing address (processed through secure infrastructure)
- Technical data: IP address, browser type, visited pages, cookie information
Purposes of Data Use
Collected personal data is used for the following purposes:
- Creating, confirming, and managing reservations
- Providing accommodation services
- Processing payments
- Fulfilling legal obligations (Security Information System notification, etc.)
- Customer satisfaction surveys and service improvement
- Campaigns, promotions, and information distribution (with your consent)
- Website security and performance analysis
Cookies
Our website uses cookies to improve user experience:
- Essential cookies: Required for the website to function properly (session, language preference, currency)
- Analytics cookies: To anonymously analyze visitor behavior
You can disable cookies from your browser settings; however, some website features may not function properly in this case.
Data Sharing
Your personal data is not shared with third parties except in the following circumstances:
- Legal obligations (police, gendarmerie, court orders, etc.)
- Security Information System notification
- Secure payment infrastructure providers for payment processing
- Cases where you have given explicit consent
Data Protection
Your personal data is protected through technical and administrative measures such as SSL encryption, firewalls, and access control. Your data can only be accessed by authorized personnel.
Your Rights
Under Law No. 6698 on the Protection of Personal Data, you have the following rights:
- To learn whether your personal data is being processed
- To request information about it if it is being processed
- To request correction or deletion of your data
- To object to any adverse decision resulting from the processing of your data exclusively through automated systems
To exercise these rights, you can send an email to bilgi@turuncapart.com.
Contact
For any questions regarding our privacy policy, please contact us:
Palmyra Apart Hotel
Email: bilgi@turuncapart.com
Phone: +90 5423726678
Last updated: March 2026